How Mobile Apps Benefit Businesses
- Category: Blog
It really wasn't that long ago when practically no one knew what a mobile application was. Now, people are able to download apps straight to their phones that can do almost anything. Because of the rise of mobile devices, it is becoming more and more important for successful websites and businesses to tap into the mobile app market so then they are able to reach out to potential leads while they're on the go.
Here we will take a look at how big an impact mobile apps can have on your website or business, regardless of its size.
Treat It As An Add-On
Unless you are a business like Just Eat that is looking to base most of their output with mobile apps, it is important that applications remain a small add-on to the services that you provide. It should always be considered as a little something extra that you're offering potential and existing customers along with what you already offer. Don't allow developing an app to force you to neglect your website or social media. Everything should always be working hand-in-hand.
There are many ways that you can treat the addition of a mobile app. You can go down the more straightforward route an make it a way for people to access a mobile version of your website while on the go. Many websites decide to do this when the features of their site play a very big part in their business. If on the other hand you sell physical products, then it is probably an idea to develop an app that makes things easier than going through the website. What people are looking for with mobile apps is simplicity, so try and make sure people are able to purchase your products quickly and easily without having to worry about navigating through a version of the website.
Treat It As A New Service Or Product
Even though mobile apps should probably be used alongside the other online work you are doing, this doesn't mean that it can't be marketed as a new service for your business. Announce it on your website and through social media that you have developed a mobile app and detail all the features that are available.
Doing this will allow you to reach out to a whole new market. There are many people who now do most of their online shopping or browsing using apps or mobile internet, simply because it is easier to do on the go. So for example, if you sell bathroom fixtures, there are not many ways for people to look at or purchase your products if they are looking at mobile apps during their morning commute. However, if you develop an app, then you will be able to reach out to an audience in a way you never have done before. If it is marketed properly, then you will be able to make your app a big success among people like this.
Treat It As A Marketing Tool
Not only does an app allow you to reach out to new audiences, but it also gives you the opportunity to communicate with them as well. Encourage the people who use the app to leave reviews about the products that you sell, or to talk about them on social media.
This is something you should make the focal point of your app if you are not planning on having anything purchasable on there. Fast food chains like McDonald's and KFC are not able to sell their food products because they don't deliver, but they still have a mobile app that allows them to show where their nearest stores are and encourages them to talk about them on social media. They even offer vouchers in return for Twitter and Facebook posts. This is something worth considering whether you are selling physical products with your app or not.
Treat It As A Way Of Improving The Business
When you approach making a mobile app for the first time, you need to think optimistically about what the app can do in order to improve your business. Chances are a mobile app is a great way of improving some aspect of your business and the way you communicate with customers. For example, you can enable them to purchase your products more easily, or you can make it easier for them to communicate with you.
Think about the industry needs that your app can address and how flexible it can make your entire online presence. You can even treat it as an opportunity to radically change your approach on certain issues. For example, you could start allowing customers to store their payment details in their accounts so then all they have to do is log into the app and then start purchasing your products easily.
You should make sure that you have a very specific idea of how you want your mobile app to look before you head over to a developer. Make sure that you do a little online research so then you are able to find a mobile app developer that you can trust to deliver what you need. Ultimately, as long as you treat the app as a way of expanding your outreach to customers, then you should find it very beneficial indeed.